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FAQ

Here we provide various questions in regards to pairing your replacement charging case or replacement earbud for your Apple, Beats, and Samsung products.

Are there Authentic Apple, Beats, and Samsung Products?

Yes absolutely! We source all of our electronics from major US retailers that only sell authentic Apple, Beats, and Samsung headphones. We guarantee with every order we send out that you are receiving an original product, produced and manufactured by

Will these work with my Airpods/Beats/Samsung?

Yes! All of the parts we ship will pair with your existing devices already. As long as you purchased your device originally from an authorized Airpod, Beats, or Samsung retailer, you'll have no issues pairing. You can find our pairing guides here:. h

How do I know which part I need?

In your Bluetooth settings, you'll see a list of all the Bluetooth devices you have attached to your phone. Select the device that corresponds to the replacement part you need. it'll give you a model number that corresponds to your phone. Your device

What's the condition?

The Earbud will show little to no signs of use, but guaranteed thoroughly and effective sanitized. We best describe our parts as 'like new.' We put all of our replacements parts through testing so to assure you receive a fully functioning part. For m

Can you replace one earbud or charging case?

Absolutely! Replacement buds can easily be paired to your original set. We provide a pairing guide with all of our replacement parts. You can also find pairing instructions in our help center to pair your replacement charging case or replacement earb

What happens if I accidentally purchased the wrong generation or the incorrect side?

If you ordered the wrong generation or incorrect side (don't worry, this happens to the best of us!) we can quickly swap your item for the correct one through an exchange. Please navigate to our exchange portal, by clicking here. If your order has no

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